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You’re seeing this page because we have not been able to process your PayPal payment for the renewal of your Pro membership.

PayPal does not tell us why payments fail, but it is possible that the payment card associated with your account has expired, and needs to be updated.

If you would like to continue as a Pro member, please ensure that your PayPal account will allow the payment when it is re-attempted in a few days’ time.

If you would like to cancel your Pro membership, please cancel the subscription with PayPal and let us know, so we can reassign you to Basic membership level.

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