How we uphold professional standards through learning, reflection and proportionate action
This model supports a culture of professionalism, learning and trust, without becoming punitive or bureaucratic. Our approach prioritises reflection and resolution, reserving escalation for serious or repeated breaches.
All Pro and Pro+ members who subscribe to the Code of Practice agree to uphold its principles.
A clear public commitment appears on their member profile:
Anyone—member, client or collaborator—may raise concerns about potential breaches of the Code.
The Standards Committee (or a designated review panel) will review complaints.
If a breach poses reputational risk to the profession or shows disregard for the Code:
Appeals can be made in writing and will be reviewed by a second panel.
Each year, ProCopywriters will publish an anonymised report summarising:
If you've witnessed a potential breach of the Code of Practice, we're here to help.