The Code of Practice emphasises delivering “work of professional quality” and “maintaining high standards in all written output.”
Quality work requires a deliberate process of drafting, reviewing, and refining.
The Code of Practice emphasises delivering “work of professional quality” and “maintaining high standards in all written output.”
Quality work requires a deliberate process of drafting, reviewing, and refining.
Different writers work differently, but some principles help:
Before writing prose, outline the structure. What are the main sections? What’s the logical flow? What’s the key message of each part? Use bullet points to sketch an outline.
You don’t have to write in order. If the introduction is hard, start somewhere else. Momentum matters more than sequence. You can refine the ordering later.
Don’t try to perfect each sentence as you write. Get ideas down first, refine later. Switching between creative and critical modes is inefficient.
First drafts are meant to be imperfect. Their job is to exist, not to be good. You can’t edit a blank page.
Lower the bar to start
If you’re stuck, give yourself permission to write badly. “This is just a rough draft” removes the pressure that causes writer’s block.
Editing transforms rough drafts into polished copy:
Distance improves objectivity. If possible, leave at least a few hours (ideally overnight) between writing and editing.
Don’t try to fix everything at once. Focus each pass on different things:
Your ear catches problems your eye misses. Awkward phrasing, rhythm issues, and overly long sentences become obvious when spoken.
Editing or proofreading?
Editing improves meaning, clarity and effectiveness; proofreading checks for errors in spelling, grammar and consistency.
Most copy improves by getting shorter:
That clever phrase you love? If it doesn’t serve the reader, cut it. Attachment to your own words is the enemy of good editing.
Sentences starting with “There is,” “It is,” or “This is” can usually be tightened.
“Very,” “really,” “quite,” “somewhat” — these often weaken rather than strengthen. Cut them or find a stronger word.
If a sentence needs reading twice, rewrite it. Or split it into two.
The 10% rule
As a rule of thumb, you may be able to cut around 10% of a first draft without losing any value, depending on the draft and format.
Clear copy is kind to readers:
Sentences trying to do too much become confusing. If a sentence contains multiple ideas, consider splitting it.
“Improve operational efficiency” is vague. “Cut processing time by 30%” is concrete. Prefer specifics.
“Mistakes were made” hides the actor. “We made mistakes” is clearer and more honest. Use passive voice deliberately, not by default.
Each sentence should connect to the next. If you have to mentally jump between ideas, add a transition or reorder.
All long sentences are tiring. All short ones are choppy. Mix it up. Like this.
Before sending work, run through these checks:
Go back to the original brief. Have you addressed every requirement? Have you stayed within scope?
Read it as if you were the target reader. Would it persuade you? Is anything confusing?
Double-check facts, figures, names, and claims. One error undermines credibility.
Headings, bullet points, spacing — does it match requirements? Is it consistent throughout?
Not a quick skim; a proper, careful proofread. Ideally on paper or in a different format than you wrote in.
Double-check any issues that might trigger regulatory concerns, and raise any concerns with your client.
Don’t skip proofreading
Typos and errors in delivered work damage your professional reputation. Always proofread, even when deadlines are looming.
Technology can help, but doesn’t replace judgement:
Use them, but don’t trust them completely. They miss correctly spelled wrong words (there/their) and may not know technical terms.
Tools like Grammarly catch common errors but sometimes make poor suggestions. Use them as a first pass, not final authority.
Hemingway Editor and similar tools highlight complex sentences and passive voice. Useful for identifying problems, but don’t aim for arbitrary scores.
Text-to-speech can help you hear your copy fresh. Listening catches different issues than reading.
Good writing is rewriting. The drafting process gets ideas down; the editing process makes them good. Separating these phases, taking breaks between them, and using systematic editing passes produces better work than trying to write perfectly first time.
Professional copy isn’t just about talent; it’s about process. A rigorous approach to writing and editing produces consistent quality, even on tight deadlines.
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