Data Handling Checklist
A short client feedback questionnaire for the end of a project — capturing satisfaction, quality, process and value, plus an easy route to a testimonial.
About this resource
This template makes it easy to gather structured feedback once a project wraps up. It asks clients to rate their experience across the areas that matter — the work, the process, communication and value — so you learn what's working and where to improve.
It's quick for clients to complete and includes a prompt for a testimonial you can use in your marketing.
What's included
- Overall experience and likelihood-to-recommend questions
- Ratings for the quality of the work and brand-voice fit
- Process feedback on communication, timeliness and revisions
- A value-for-money assessment
- Open questions on what went well and what to improve
- A testimonial request
How to use it
Send the questionnaire to clients shortly after a project completes, while the experience is fresh. Reassure them that honest, constructive feedback is welcome.
Use the responses to refine your service, and — with permission — turn positive comments into testimonials for your website and marketing.
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