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Website copy

Cancer Research UK

Everything from types of cancer, possible causes, tests, treatments, clinical trials and coping. We have all information about cancer to help.

ClientCancer Research UK
RoleStrategy only
ResultOver 4 million unique visitors a month.
Healthcare and pharmaceuticalsWebsite copyBrand and tone of voiceStrategyThought leadership

About the project

For cancer patients and their families, information isn't just information – it's a lifeline. Through extensive user research, I discovered that patients needed personalised, trustworthy information with precise control over what they engaged with. Some wanted to know everything about side effects; others couldn't bear to read about prognosis yet. The solution wasn't just about clarity; it was about creating pathways that respected each person's emotional journey alongside their medical one.

Website copy · Metropolitan Police Service

Metropolitan Police Service

When someone reports having their drink spiked at 3am, every word must inspire trust and confidence. Working with police services, I crafted content that acknowledged the fear and uncertainty victims feel, while clearly communicating that their safety is the absolute priority. Victim support organisations praised the new drink and needle spiking advice and information service I wrote for Police.uk, the national policing website used by 81% of police forces in England and Wales.

Public sector
Website copy · Cabinet Office

Cabinet Office

Spotlight, government’s online automated due-diligence tool, complements existing pre- and post-award checks and highlights areas of risk to inform grant-making decisions. Spotlight speeds up initial pre-award checks by processing thousands of applications in minutes replacing manual analysis that, typically, can take at least two hours per application. The tool also provides post-award notifications, generated in real-time, if the applicant’s circumstances should change. Spotlight saves time, improves decision-making, and reduces the risk of fraud.

Public sector
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