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Case study

How clear messaging delivered new enquiries for custom software developer

Proximity was saved 6 months’ work to create 21 pages of new website copy across 2 brands.

ClientProximity
Engineering and manufacturingScience and technologyWebsite copyBrand and tone of voiceContent marketing and SEOStrategy
6months saved for marketing team
21pages of website copy written
0zero ambiguity between IBM i and ERP offerings

The problem

Proximity used a single website for two distinct brands. While both were in the software industry, they provided distinct services into separate markets - IBM i and manufacturing ERP.

The internal marketing team knew the joint website was unclear but it needed external help to clarify the messaging.

What I did

  1. ObjectivesIdentified the client's requirements during a kick-off call with the marketing manager.
  2. Targeted researchRan discovery workshops with company directors, technical architects and sales leaders. Mapped client pain points to a messaging framework and built a website blueprint.
  3. Tone and contentDrafted 21 website pages that mapped to the client's SEO keyword research. The ERP site addressed the pain points of manufacturers, while the IBM i site focused on the challenges of complex legacy systems.
  4. EditThe client watched my video walkthrough of the content and reviewed the wireframes along the raw copy documents. Only minor revisions were made to the draft copy.
  5. ReleaseThe websites went live and the internal marketing team were saved 6 months of work as result of the project.

What I can show

Messaging focused on the pain points of manufacturersMessaging focused on the pain points of manufacturers

Shared with the client’s permission

Messaging focused on the pain points of legacy systemsMessaging focused on the pain points of legacy systems

Shared with the client’s permission

The outcome

​”We’ve had new opportunities through both websites. And Rob saved us six months of work. He’s done an exceptional job.”

Paul Rufus, Marketing Manager

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