Sarah Richards – The Science of Ordinary Words (Slideshare)
Amy Harrison – The Customer Disconnect (PDF)
Katherine Wildman – Creative Writing for a Distracted World (PDF)
Mel Henson – Copywriting for more Conversions (PDF)
Nick Parker – Call Yourself a Copywriter? (PDF)
Richard Owsley – How Copywriters Wish They Could Respond to Clients (PDF)
Tim Fidgeon – Mobile UX for Copywriters (PDF)