Ben McKinney explores some ways to deal with difficult clients

Jenny Lucas’ suggestions for spotting, and dealing with, badly behaved clients

Mark Garner’s advice on how to avoid clients who’ll make your life a misery.

Anna Metcalfe explains the links between dog agility and tuning into your customers.

Kathy Sharpe’s ideas for identifying copywriting clients you’ll feel good about working with.

Sally Major’s thoughts on how to figure out if it’s time to part ways a client.

How do you answer the tricky questions clients often ask, politely and assertively? Jenny Lucas has some suggestions.

What do we want? Satisfied clients! When do we want them? Now! Richard Steele shows us how.

Anna Gunning suggests that your fellow copywriters are not just a source of support – they can also connect you to great clients.

When the phone stops ringing and your inbox empties – how can you drum up work in a hurry?

Do you want to find more high-profile clients? Are you looking for bigger fish – or bigger budgets?

Kady Potter offers up some useful interpretations of the most common client feedback that copywriters get.